Course Overview

This (Communication to Negotiate, Influence, and Convince) course designed by the British Academy for Training and Development for all participants to gain great skills and experience in effective communication in order to negotiate, Convince, and influence others.

Influencing and persuading are crucial skills for motivating others to act or behave in a specific way. People across a variety of industries use their influence and persuasive abilities to advance their careers and establish their professional reputations. Whether you're just starting out in your career or  you hold a high-level leadership position, developing these abilities can help propel you forward.

Who should attend?

• Managers and leaders of institutions and companies.

• Entrepreneurs and project managers.

• Team members and all staff in organizations.

• All persons working in the field of public relations and customer service.

• People who have communication with the public in government and private institutions.

• People who have the task of negotiating and communicating with others.

• Those wishing to develop their capabilities in this field.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Acquiring influencing and persuading skills.

• Using influence and persuasion at work.

• Understand the difference between negotiating, influencing, and persuasion.

• Learn a set of concepts that helps you to represent certain roles that are appropriate to other parties.

• Be able to recognize the reactions of others and you can taste honesty or lying in the words

of the other part through expressions and movements.

• Learn how to understand body language with different people.

• Interact with different psychological profiles avoiding common dangerous pitfalls.

• Use basic influence and persuasion techniques to convey compelling messages.

Course Content

• Communication skills.

• What is communication?

• What is the importance of communication?

• The most important basics of successful communication.

• The use of body language in effective communication.

• What are influencing and persuading skills?

• Negotiations, obstacles to negotiation, and collective negotiations.

• Use the human face and body to negotiate.

• Eye-speaking.

• How to use body language for successful trading negotiation.

• Body language in the field of work.

• How to avoid revealing my fake smile.

• Does the method of entering the meeting affect the conduct of the meeting?

• How to be positive handshake and negative habits and avoid them and avoid them in the

surrounding society.

• What are the movements of the body and its implications and impact?

• Can you recognize the personality of others through their outward appearance?

• Does standing and sitting influence others. How to practically apply the five parts of the

greeting.

• Interact with different psychological profiles avoiding common dangerous pitfalls.

• Use basic influence and persuasion techniques to convey compelling messages.

• Differentiate and detect the psychological profiles.

• Negotiate using the basic rational-based techniques.

• Negotiate with different negotiators' profiles.

• Recognize the role of emotions in negotiations.

• Discover the new emotion-based negotiation approach.

• Prevent destructive conflicting situation using constructive ones

• Use negotiation and persuasion techniques in “typical” business situations.

• Implementing a collaborative “technology” using influence and persuasion techniques.

• What are influencing and persuading skills?

o Relationship building and emotional intelligence.

o Research and data analysis.

o Written and verbal communication.

o Active listening.

o Effective negotiation.

• Negotiation classical approaches.

• Negotiation in problem definition and solving.

• Negotiation as collaborative technologies.

• Company benefits of influence and persuasion techniques.

• Practical applications and case studies.