The Skills of Managing Administrative Investigation and Labor Dispute in Private Companies and Institutions course, offered by the British Academy for Training and Development, is a specialized training program designed to equip participants with the knowledge and skills necessary to conduct administrative investigations effectively and manage labor disputes within private companies and organizations. The course focuses on handling labor complaints and violations in a legal and systematic manner, thereby enhancing the ability of managers and responsible staff to make fair decisions based on clear guidelines.

The course covers a wide range of essential topics related to administrative investigation procedures, starting from receiving complaints to preparing final reports and representing the organization in labor disputes before the relevant judicial bodies. Participants will learn effective methods for handling legal disputes, including how to manage legal procedures and labor rights.

Who Should Attend?

• Human resources managers and employees responsible for administrative investigations.
• Lawyers specialized in labor cases and defense in labor disputes.
• Heads of departments and divisions in private companies and organizations dealing with legal matters.
• Recruitment and training staff in private companies.
• Personnel responsible for employee affairs in private institutions who need to handle labor-related issues and rights.
• Individuals working in labor legislation and workers' legal rights.
• Academics and researchers interested in administrative investigation matters and labor law.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Conduct administrative investigations in a systematic and effective manner, adhering to laws and regulations.
• Identify cases that require administrative investigations and act within the legal frameworks.
• Apply best practices in handling labor complaints and resolving disputes legally.
• Document investigations and write detailed, objective reports.
• Understand the legal procedures required for handling labor disputes before the relevant judicial bodies.
• Comprehend the legal rights and obligations of both parties in the employment relationship.
• Identify means of settling labor disputes without escalating to legal action, where possible.
• Enhance the organization's ability to improve the work environment and comply with legal frameworks.

• The Concept and Objectives of Administrative Investigation

  • Defining administrative investigation and its importance in conducting legal investigations.
  • The difference between administrative investigations and criminal investigations.
  • The objectives of administrative investigations in private institutions.

• Legal Procedures for Administrative Investigations

  • Legal principles governing administrative investigations.
  • The rights of the parties involved in administrative investigations.
  • How to determine legal responsibilities during investigations.

• The Legal Role of Investigators

  • Defining the role of the administrative investigator within the organizational structure.
  • How to ensure neutrality in investigations and avoid bias.
  • Communication skills required for administrative investigators.

• Types of Violations Requiring Administrative Investigation

  • Behavioral and ethical violations in the workplace.
  • Violations related to financial penalties or disciplinary actions.
  • Legal violations that may affect workers' rights.

• Handling Labor Complaints

  • Receiving complaints and verifying their accuracy.
  • The importance of initial analysis of complaints to determine subsequent actions.
  • Initial steps for investigating complaints.

• Conducting Internal Investigations

  • The steps for conducting internal investigations from start to finish.
  • Collecting evidence and questioning involved parties.
  • Organizing and documenting investigation findings.

• Understanding Labor Disputes and Their Causes

  • Defining labor disputes and their types.
  • Common causes of labor disputes within private companies.
  • The impact of labor disputes on the work environment.

• Labor Dispute Resolution Strategies

  • Early settlement strategies and avoiding escalation.
  • Negotiations and dialogue in resolving labor disputes.
  • The role of mediation and arbitration in resolving disputes.

• Handling Labor Disputes in Court

  • Legal procedures for filing disputes before the court.
  • The role of lawyers and legal firms in labor disputes.
  • How to prepare for appearances before arbitration bodies or courts.

• Legal Procedures for Investigating Administrative Violations

  • Identifying responsibilities and legal rights during an administrative investigation.
  • Legal procedures concerning the rights of those under investigation.
  • Maintaining confidentiality of investigations and protecting information.

• Procedures for Filing Labor Lawsuits

  • Complete documentation of disputes before filing lawsuits.
  • Dealing with judicial authorities and adhering to court procedures.
  • How to follow up on labor cases before labor courts.

• Workers' Rights in Administrative Investigations and Labor Disputes

  • Workers' rights during administrative investigations.
  • Workers' rights in labor disputes before the court.
  • Ensuring fairness in investigations and disputes.

• Preparing Reports on Administrative Investigations

  • The importance of legal reports in administrative investigations.
  • How to prepare an objective and factual report on the findings.
  • Documenting evidence and testimonies legally.

• Follow-Up Procedures for Labor Disputes After Investigation

  • Following up on investigation results and making appropriate decisions.
  • How to handle court or arbitration rulings.
  • Developing corrective actions and measures to prevent the recurrence of violations.

• Legal Representation in Labor Disputes

  • The role of lawyers in representing clients before labor courts.
  • How to defend labor-related cases for both workers and organizations before judicial bodies.
  • Preparing legal defenses and presenting evidence in court.