The British Academy for Training and Development offers a course titled Advanced Procurement Operations, Contract Management, and Effective Negotiation. The responsibility of procurement extends beyond just executing the purchasing process; it encompasses planning, policy-making, decision-making, sourcing, and selecting materials and suppliers. Additionally, procurement includes monitoring purchase orders to ensure timely deliveries, followed by the crucial phase of contract finalization. The contract phase is critical, as the future of the contract depends on it. The course will explore the characteristics and features of procurement contracts, with a special focus on supply contracts. The procurement process is generally either through direct contracting or tenders to select the best contractor. This course is designed to provide participants with skills for managing procurement activities, measuring supplier performance, handling contract changes, and understanding effective negotiation strategies.

Who Should Attend?

• Procurement Managers and Senior Executives.
• Technical staff in supply chain management, transportation services, inventory planning, and control.
• General Managers who seek to understand the procurement process.
• Quality Managers interested in understanding how to select suppliers.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Prepare and manage procurement activities.
• Select suppliers using appropriate evaluation methods and criteria.
• Measure supplier performance.
• Identify ways to enhance procurement effectiveness and efficiency.
• Manage contract changes.
• Understand contract termination processes.
• Define and resolve supplier disputes.
• Collaborate with relevant departments to improve procurement within the organization.
• Engage in effective negotiations with suppliers.

• Role of the Procurement Function

  • Supporting operational needs.
  • Managing supplier relationships.
  • Supporting strategic goals.
  • Detecting and preventing fraud.

• Managing the Procurement Process

  • The importance of procurement.
  • Defining procurement strategy.
  • Announcing the contract.
  • Inviting tenders and the post-tender process.

• Managing Tender Requests and Responses

  • Understanding user requirements.
  • Documenting the scope of work.
  • Output-based specifications.
  • Evaluating tender responses.

• Creating Appropriate Contract Documents

  • Principles of contract law.
  • Drafting special terms and conditions.
  • Managing risks through contracts.

• Managing Supplier Performance

  • Initial steps in management after contracts are awarded.
  • Building relationships with suppliers.
  • Developing Key Performance Indicators (KPIs) to monitor and improve service.
  • Linking compensation to contract performance.

• Negotiating the Buyer-Supplier Relationship

  • Negotiation objectives.
  • Preparation for negotiations.
  • BANTA (Best Alternative to Negotiated Agreement) – What to do if negotiations fail?
  • Reaching a win-win agreement.

• Making Changes to Supplier Contracts

  • Why contracts need changes.
  • The process for contract changes.
  • Managing price changes.
  • How contracts are altered.

• Managing Contract Disputes

  • What are contract disputes?
  • Contract disputes and the courts.
  • Arbitration.
  • Alternative dispute resolution methods.
  • Negotiating settlements.