PMI Project Management Office Certified Professional is a specialised Project Management Training Course designed to prepare professionals for the PMI-PMOCP® certification examination while developing practical expertise in establishing, operating, and improving a PMO. The course covers PMO structures, services, project governance, project standards, stakeholder engagement, performance measurement, and organisational project management practices.

Delivered by The British Academy For Training and Development, this PMI certification preparation course focuses on building effective PMO capabilities across projects, programmes, and portfolio management environments. Participants learn how to assess PMO maturity, develop consistent project standards, support governance and decision-making, align PMO services with organisational needs, and improve project delivery performance.

• Understand the structure and requirements of the PMI Project Management Office Certified Professional certification.
• Prepare systematically for the PMI-PMOCP® certification examination.
• Understand the purpose, functions, and value of a PMO.
• Develop practical approaches to designing and operating PMO services.
• Apply effective project governance principles and practices.
• Establish and maintain consistent project standards.
• Understand the relationship between PMO operations, project delivery, programmes, and portfolio management.
• Assess organisational PMO maturity and identify improvement opportunities.
• Develop PMO performance measures, KPIs, and reporting mechanisms.
• Support project teams through standardised methods, tools, processes, and guidance.
• Improve stakeholder engagement and communication within PMO environments.
• Apply continuous improvement approaches to strengthen PMO effectiveness.

Target Audience

• PMO Managers and PMO professionals.
• Project Managers working within PMO structures.
• Programme and Portfolio Managers.
• Project Coordinators and Project Management Officers.
• PMO Analysts and Project Support Professionals.
• Project Governance and Assurance Professionals.
• Business Transformation and Change Managers.
• Professionals responsible for project standards and methodologies.
• Professionals involved in portfolio management and organisational project management.
• Professionals preparing for the PMI-PMOCP® examination.

Module 1: Introduction to PMI Project Management Office Certified Professional

• Overview of PMI-PMOCP® certification
• Purpose and role of a PMO
• PMO professional responsibilities
• PMI-PMOCP® examination structure
• Key PMO concepts and terminology
• PMO contribution to organisational project performance

Module 2: PMO Fundamentals and Structures

• Definition and functions of a PMO
• PMO types and operating models
• Centralised and decentralised PMO structures
• PMO roles, responsibilities, and services
• PMO value proposition
• Aligning PMO services with organisational requirements

Module 3: PMO Design and Implementation

• Assessing organisational PMO requirements
• Defining PMO objectives and services
• Developing a PMO implementation roadmap
• Establishing PMO roles and responsibilities
• Developing PMO processes and operating procedures
• Managing PMO implementation challenges

Module 4: Project Governance and Oversight

• Principles of project governance
• Governance structures and decision rights
• Project oversight and assurance
• Escalation and reporting mechanisms
• Governance policies and controls
• Supporting transparent project decision-making
• PMO contribution to governance effectiveness

Module 5: Project Standards, Methods, and Processes

• Developing project standards
• Standardising project management practices
• Project methodologies and frameworks
• Templates, tools, and process documentation
• Project lifecycle standards
• Establishing consistent project reporting
• Maintaining and improving PMO standards

Module 6: PMO Maturity Assessment and Improvement

• Understanding PMO maturity
• PMO capability assessment
• Maturity models and assessment approaches
• Identifying PMO capability gaps
• Developing PMO improvement plans
• Measuring maturity progression
• Continuous improvement of PMO services

Module 7: PMO Performance and Value Measurement

• Defining PMO performance objectives
• PMO KPIs and performance indicators
• Measuring project delivery support
• PMO dashboards and reporting
• Benefits and value measurement
• Analysing PMO performance data
• Implementing performance improvement actions

Module 8: PMO Support for Portfolio Management

• Principles of portfolio management
• Relationship between PMO, projects, programmes, and portfolios
• Portfolio reporting and information management
• Supporting portfolio prioritisation
• Resource and capacity visibility
• Portfolio performance monitoring
• PMO contribution to strategic alignment

Module 9: PMO Stakeholder and Change Management

• Identifying PMO stakeholders
• Stakeholder engagement strategies
• Communicating PMO value
• Managing resistance to PMO processes
• Supporting organisational change
• Building collaboration between PMO and project teams
• Developing effective PMO communication practices

Module 10: PMI-PMOCP® Certification Exam Preparation

• Comprehensive review of PMI Project Management Office Certified Professional concepts
• Examination-focused revision
• Scenario-based PMO questions
• Practice assessments and mock examinations
• Applying project governance, project standards, and PMO maturity concepts
• Examination time-management strategies
• Identifying common examination challenges
• Final PMI certification preparation