The IT Fundamentals for Non-IT Project Managers Training Course by The British Academy For Training and Development is designed to help project managers build a practical understanding of technology without requiring a technical or IT background. The course introduces essential IT concepts, systems, infrastructure, software development and technology terminology, enabling participants to communicate more effectively with technical teams and stakeholders.

This IT for Non-IT Project Managers course focuses on the practical knowledge required to manage software projects, technology-driven initiatives and cross-functional teams. Participants will explore digital transformation, technology management and IT governance, while developing the confidence to make informed project decisions, identify technology-related risks and align IT activities with organisational objectives.

By the end of this course, participants will be able to:

• Understand fundamental IT concepts and technology terminology.
• Explain key components of IT infrastructure and enterprise systems.
• Understand the software development lifecycle and project delivery approaches.
• Manage communication between technical and non-technical stakeholders.
• Identify common technology risks, dependencies and project challenges.
• Understand the fundamentals of cybersecurity, data management and cloud computing.
• Apply technology management principles within project environments.
• Support digital transformation initiatives more effectively.
• Understand the role of IT governance in project decision-making.
• Improve planning, monitoring and control of software projects.
• Evaluate basic technical requirements and project dependencies.
• Collaborate effectively with developers, IT specialists and technology vendors.

Target Audience

This course is suitable for:

• Non-IT Project Managers
• Project Coordinators and Project Leads
• Programme and Portfolio Managers
• Business Managers involved in technology projects
• Operations Managers working with IT teams
• Business Analysts
• Product and Delivery Managers
• Team Leaders managing technology-related initiatives
• Professionals transitioning into IT project management
• Managers involved in digital transformation projects

Module 1: Introduction to IT for Project Managers

• Understanding the role of IT in modern organisations
• Essential IT terminology
• Hardware, software and networks
• IT services and business systems
• The role of a non-technical project manager

Module 2: Core IT Concepts and Infrastructure

• Servers, networks and storage
• Operating systems and applications
• Databases and data management
• Cloud computing fundamentals
• Infrastructure as a Service, Platform as a Service and Software as a Service

Module 3: Software Projects and Development Fundamentals

• Software development lifecycle
• Requirements gathering and analysis
• Agile, Scrum and Waterfall approaches
• Testing and quality assurance
• Deployment and release management
• Managing software development dependencies

Module 4: Managing IT Projects

• Project planning for technology initiatives
• Scope, schedule and resource management
• Technical requirements and deliverables
• Managing project dependencies
• Working with developers and technical specialists
• Monitoring IT project performance

Module 5: Digital Transformation and Emerging Technologies

• Principles of digital transformation
• Technology-driven business change
• Artificial intelligence and automation
• Data analytics and digital platforms
• Cloud and emerging technologies
• Managing technology adoption and organisational change

Module 6: Cybersecurity and Data Protection Fundamentals

• Common cybersecurity risks
• Access control and identity management
• Data security principles
• Privacy and information protection
• Cybersecurity risks in software projects
• Security considerations throughout the project lifecycle

Module 7: Technology Management and IT Governance

• Fundamentals of technology management
• IT policies, standards and controls
• IT governance frameworks
• Roles and responsibilities in IT governance
• Risk, compliance and accountability
• Aligning technology investments with business objectives

Module 8: Stakeholder Communication and Technical Decision-Making

• Communicating technical information clearly
• Managing expectations with technical stakeholders
• Translating business requirements into technology requirements
• Working with IT vendors and suppliers
• Evaluating technology-related risks
• Making informed project decisions without deep technical expertise