The British Academy for Training and Development offers The Essentials of Business Etiquette and Protocol course. This course offers attendees a general understanding of business etiquette and professional protocol, thereby equipping them with skills to engage effectively in corporate and international settings. Professional communication techniques such as verbal and non-verbal cues are covered to ensure professionalism. Dining etiquette instructs attendees in proper table manners useful for business meetings and networking events. International cross-cultural business practices are also examined within the programme, helping professionals readily move between diverse workplace environments with confidence. Attendees learn formal introductions for business, a proper handshake, the correct way to address people, and how to use professional titles just to name a few. The course discusses necessary guidelines for business dress codes to keep a professional outlook and appear neat. Moreover, the training discusses the framework behind such business letters, emails, and the etiquette that needs to be observed while communicating with others. Additionally, the course also delves into networking techniques, a skill every working professional should have that allows the sustenance of informal connections while at the same time maintaining professionalism. At the end of the course, attendees will gain valuable insight into business meeting etiquette and will be able to comprehend the protocol involved in formal discussions, negotiations, and workplace interactions.

Objective:

The objective of this course are:

1. Conceptualise business etiquette and professional protocol firmly. 

2. Improve corporate communication, verbal and non-verbal style. 

3. Instill proper dining etiquette while in the corporate and networking setup. 

4. Increase awareness of cross-cultural practices when dealing with international business settings.

5. The creation of confidence in formal business introductions concentrating on greetings and professional titles. 

6. Provide guidance to the attendees on relevant business dress codes for various occasions. 

7. Enhance skills in business correspondence, including email and letter writing. 

8. Strengthen networking strategies to develop professional relationships. 

9. Ensure awareness of business meeting etiquette such as negotiation and workplace interactions. 

Who Should Attend?

This course is ideal for:

1. Business professionals who want to refine their corporate etiquette.

2. Executives and managers who mingle in international business courses.

3. Employees who are good at business meetings, networking, and formal events. 

4. Entrepreneurs and business owners are looking forward to polishing their professional image. 

5. Customer service representatives or anybody who interacts directly with clients requiring business communication skills.

How will attendees benefit?

1. By attending The Essentials of Business Etiquette and Protocol course, attendees will gain numerous benefits:

2. Enhance Professional Image: Refine and instill professional comportment in corporate and business settings.

3. Corporate Communication Skills: Master verbal and nonverbal techniques in corporate communication to engage successfully.

4. Networking Confidence: Learn strategies to form strong business networks.

5. Learn Business Etiquette Principles: Become acquainted with rules for formal introduction, dress codes, and workplace decorum.

6. Mastering Dinner Etiquette: Learn how dignified conduct can help you feel comfortable during business lunches.

7. Cross-Cultural Interactions: Alter communication styles and customs for respective international business clients.

8. Improve Professional Correspondence: Revise professional emails, business letters, and interaction in the workplace.

9. Hold Meetings Effectively: Understand the general rules of business meeting etiquette to contribute in a meaningful manner to discussions. 

This course will train delegates with the essential skills to allow impressing fellows in work environments forever.

Introduction to Business Etiquette

• Importance of professional behaviour

• Key principles of business protocol

Corporate Communication Skills

• Verbal and non-verbal communication techniques

• Active listening and professional speaking skills

Formal Business Introductions

• Proper handshakes and addressing people with titles and respect

• Self-introduction and introducing others professionally

Dining Etiquette in Business

• Table manners and dining dos and don’ts

• Business meal etiquette in different cultural settings

Dress Codes in Business

• Understanding formal, semi-formal, and casual business attire

• Choosing the right attire for meetings and professional settings

Cross-Cultural Business Etiquette

• Navigating international business customs and traditions

• Understanding different cultural communication styles

Business Correspondence and Email Etiquette

• Writing professional emails and business letters

• Common etiquette mistakes to avoid in written communication

Networking and Relationship Building

• Strategies for effective networking and making connections

• Maintaining professional relationships in the workplace

Business Meeting Etiquette

• Proper conduct during meetings, negotiations, and formal discussions

• Managing workplace professionalism and decorum