Course Overview
The British Academy introduces the “Leadership and Managing Stakeholders” course, which is designed to equip participants with the knowledge and skills necessary to effectively lead and manage stakeholders in diverse organizational settings. Participants will explore key concepts of leadership, stakeholder management, and communication strategies to build strong relationships and drive successful outcomes.

Who should attend?
• Leaders and managers responsible for stakeholder engagement and management.
• Project managers and team leaders involved in cross-functional projects.
• Professionals seeking to enhance their leadership and communication skills.
• Anyone interested in learning effective strategies for managing stakeholders in diverse organizational contexts.

Knowledge and Benefits:After completing the program, participants will be able to master the following:
• Understand the role of leadership in stakeholder management.
• Learn techniques for identifying and analyzing stakeholders.
• Develop strategies for engaging and influencing stakeholders effectively.
• Gain insights into managing stakeholder expectations and conflicts.
• Learn communication strategies for building trust and collaboration with stakeholders.
• Develop skills in negotiation and conflict resolution.
• Explore best practices for stakeholder engagement and relationship building.
• Develop action plans for leading and managing stakeholders in real-world scenarios.

Course Content

• Introduction to Leadership and Stakeholder Management
• Defining leadership and its importance in stakeholder management
• Understanding stakeholder theory and its relevance to organizational leadership
• Identifying and Analyzing Stakeholders
• Techniques for stakeholder identification and mapping
• Stakeholder analysis methods and tools
• Assessing stakeholder power, interest, and influence
• Engaging and Influencing Stakeholders
• Strategies for building relationships and trust with stakeholders
• Techniques for effective stakeholder engagement and communication
• Leveraging persuasion and influence tactics to achieve stakeholder buy-in
• Managing Stakeholder Expectations and Conflicts
• Setting clear expectations and managing stakeholder perceptions
• Strategies for managing stakeholder conflicts and resistance
• Negotiation techniques for resolving stakeholder disputes
• Communication Strategies for Stakeholder Management
• Effective communication principles and techniques
• Tailoring communication strategies to different stakeholder groups
• Building a communication plan for stakeholder engagement
• Building Trust and Collaboration
• Understanding the importance of trust in stakeholder relationships
• Strategies for building and maintaining trust with stakeholders
• Promoting collaboration and teamwork among stakeholders
• Negotiation and Conflict Resolution
• Principles of negotiation and conflict resolution
• Strategies for achieving win-win outcomes in negotiations
• Handling difficult conversations and resolving conflicts constructively
• Best Practices for Stakeholder Engagement
• Best practices for stakeholder engagement and relationship building
• Case studies and examples of successful stakeholder management
• Developing a stakeholder management action plan