The Certified Professional Manager (CPM) course is a specialized training program aimed at developing and enhancing the management and leadership skills of professionals seeking success in the field of management. This course provides a comprehensive and in-depth overview of a wide range of core topics and concepts that include strategic management, team development, project management, strategic decision making, effective communication, and effective leadership.

The Certified Professional Manager course features a blend of modern theories and practices based on the latest research and global best practices in the field of business management. The course is suitable for a wide range of participants, including current managers who want to improve their management skills, employees looking to move into management roles, and entrepreneurs seeking to develop their skills in managing projects and teams.

Who Should Attend?

• Managers and leaders.
• Employees looking to advance to a management role.
• Entrepreneurs and owners of small and medium-sized companies.
• Government and non-profit employees who seek to enhance their administrative and leadership capabilities to improve their services and effectiveness in their organizations.
• Professionals who work in common areas such as human resources, marketing, sales, finance, etc.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Identify the different administrative functions and the skills associated with each of them.
• Develop the basic administrative competencies necessary in conducting related tasks and activities.
• Apply a coaching approach to improve performance and maximize results.
• Distinguish between types of motivational methods and when to use each.
• Employ a variety of analytical and problem-solving tools and techniques when dealing with business challenges.
• Improving basic leadership habits critical to the success of a professional manager.

• Introduction to Management
  • Definition of management and its importance in organizations.
  • The difference between leadership and management.
• Leadership styles
  • Explore different leadership styles (transformational, leadership, service leadership).
  • Choose the appropriate style according to the context.
• Strategic planning
  • The concept of planning and its importance.
  • Preparing an effective strategic plan.
• Time and resource management
  • Time management techniques and productivity improvement.
  • Allocating resources efficiently.
• Performance evaluation
  • Tools and methods for evaluating individual and group performance.
  • Providing effective feedback.
• Effective communication skills
  • The importance of communication in management.
  • Strategies for improving communication skills.
• Team building
  • Stages of team building and the importance of cooperation.
  • How to deal with member differences.
• Crisis management
  • Crisis management strategies and risk mitigation.
  • How to communicate during crises.
• Decision making
  • Effective decision-making techniques.
  • Data analysis and use in decision-making.
• Quality concepts
  • The importance of quality in administrative work.
  • Quality improvement tools and techniques such as (Six Sigma)
• Change management
  • Effective strategies for managing change within the organization.
  • How to deal with resistance to change.
• Innovation in Management
  • The role of innovation in improving administrative performance.
  • Encouraging a culture of innovation in teams.