Laboratories face multiple challenges ranging from complex analysis techniques to the need to comply with strict regulatory standards. These challenges require an effective quality control system that can address various issues, such as data variability, human errors, and inaccurate analysis. This is where quality control procedures play a vital role in reducing these issues and improving the quality of results.

Quality control processes in laboratories encompass a range of activities and procedures aimed at ensuring the accuracy and reliability of tests and results. By implementing continuous measurement and monitoring processes, laboratories can detect and address errors in a timely manner, contributing to maintaining high performance standards. These processes also allow laboratories to verify that the equipment and techniques used comply with international standards, resulting in accurate and reproducible results.

In this context, the role of quality control is not only limited to ensuring the accuracy of results but also extends to fostering a culture of quality in the workplace. Through continuous training and adherence to standards, sustainable improvements in laboratory services quality can be achieved.

Who Should Attend?

• Medical laboratory owners.
• Medical laboratory management officials in hospitals.
• Quality control officers in medical laboratories.
• Chemical laboratory managers.
• Medical and laboratory science students.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Understand the concepts of quality and quality control and their importance in laboratory environments.
• Implement quality control in medical laboratories and biological centers.
• Apply the essential principles for managing the quality control and measurement department in chemical laboratories.
• Execute daily quality control procedures in laboratories in line with established standards.
• Develop advanced skills in communicating laboratory performance, whether medical, chemical, or biological, to a high-quality standard.
• Identify quality-related issues and understand their root causes.
• Understand and apply the laws and regulations related to laboratory quality.
• Improve resource utilization and reduce waste to enhance laboratory operational efficiency.

• Introduction to Quality Control

  • What is quality control and why is it important?
  • The evolution of the concept of quality over time.
  • Standards and regulations that have shaped the practice of quality control.
  • The objectives of quality control in laboratories.

• International Laboratory Quality Standards

  • ISO 17025: Laboratory quality requirements.
  • CLIA (Clinical Laboratory Improvement Amendments).
  • How to verify compliance with standard requirements.
  • Managing internal and external audit processes.

• Designing and Implementing a Quality Control System

  • Elements of a quality control system: policies, procedures, monitoring, and documentation.
  • Developing a comprehensive quality plan for the laboratory.
  • Setting quality objectives and standards.
  • Developing Key Performance Indicators (KPIs) for laboratory quality.
  • Using data to determine quality standards.

• Data Management and Analysis

  • Methods for proper data collection and documentation.
  • Tools and techniques for data analysis to monitor quality.
  • Interpreting and analyzing quality results.
  • Preparing quality reports and documenting results.
  • Using reports to improve performance and decision-making.

• Monitoring and Testing

  • Conducting internal quality audits.
  • Reviewing and analyzing internal audit results.
  • Conducting proficiency and reliability testing.
  • Monitoring techniques to ensure compliance with quality procedures.

• Facility and Equipment Management

  • Equipment and machinery maintenance procedures to ensure quality.
  • Handling breakdowns and technical issues.
  • How to verify the accuracy and reliability of equipment used in analysis.

• Managing Errors and Issues

  • Identifying and analyzing quality-related errors and issues.
  • Implementing corrective actions to address problems.
  • Evaluating the effectiveness of corrective actions and taking necessary steps to improve quality.

• Continuous Improvement Strategies

  • Principles and models of continuous improvement, such as PDCA: Plan-Do-Check-Act.
  • How to implement changes to improve work quality.
  • Measuring the impact of improvements on performance quality.