In light of the multiplicity and complexity of challenges and successive variables facing institutions and leaders, the challenges facing their office managers have increased and multiplied, which has increased the importance and necessity of continuous development of the skills of office managers, whose performance, level of effectiveness and efficiency mainly and directly affect the level of efficiency and effectiveness of offices and departments associated with them.
During this training course, a set of distinctive skills will be presented to those individuals who wish to develop their skills in office management, which ensure that everyone who acquires them turns their work from a routine work that causes stress and boredom to a positive creative work that influences others.

Who should attend? 

• Office managers.
• Secretaries and administrators.
• All employees who are entrusted with administrative and organizational work.
• Any individual who wants to develop his abilities in the areas of managing priorities and pressures, managing meetings, oral and written communication, speed reading and public speaking.

How attendees will benefit? 

After completion of the course, delegates will be able to: 

• The new nature and modern variables of the office management function.
• Proficiency in the use of speed-reading and note-taking techniques.
• Effective oral and written communication with all parties dealing with office managers.
• Time management and business organization using the best administrative methods.
• Planning and managing meetings efficiently and effectively.
• Speak effectively in front of the public.
• Dealing positively with all the pressures facing the work of office managers.

• The modern nature of the office management function.
• The role of office managers in adapting to current changes and challenges.
• The use of mind maps to improve the capabilities of the mind.
• Speed ​​reading strategies.
• Obstacles to speed reading and methods of dealing with them.
• Communication skills and their importance to the work of office managers.
• Effective listening skills for office managers.
• Understanding and professional use of body language in communication.
• Modern methods of persuasion.
• Understand the characters and methods of influence
• Planning and time management skills in meetings.
• Minutes of meetings.
• Public speaking skills.
• The importance of written communication for office management.
• Positive directed writing skills.
• The art of using and writing email
• Electronic written communication etiquette.
• Organize and archive mail.
• Pressures in office management and methods of management and effective dealing with them.
• Organizing the workplace in order to exploit time and manage pressures.
• Self-control and anger management.