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A training course in planning skills needed to face crises


Summary

The British Academy for Training and Development offers a training course on the planning skills needed to face crises. In the context of ongoing changes in the administrative work environment and the efforts of organizations to achieve their goals, many crises occur, varying in intensity based on their causes and contexts. Modern organizations do not wait for a crisis to begin planning how to overcome it; instead, they focus on future planning to anticipate crises before they occur and create hypothetical scenarios for dealing with them, addressing the causes that may lead to crises before they happen. Therefore, continuous training is conducted for employees on crisis management skills to achieve maximum effectiveness in handling these situations. This course has been designed due to the serious impact of crises on the structure of organizations across all fields, highlighting the importance of future planning and equipping managerial leaders with crisis management skills.

Objectives and target group

Target Audience for the Crisis Planning Skills Course:

  • Public relations officers
  • Public relations staff
  • Human resources managers
  • Supervisors
  • Department managers
  • Campaign, project, individual, and resource management
  • Individuals interested in this field

Objectives of the Crisis Planning Skills Training Course:

By the end of the course, participants will achieve the following benefits:

  • The ability to handle various crises
  • Participants will be able to assess risks arising from crises
  • Raising awareness among participants about the importance of planning and forecasting in crisis management and risk mitigation
  • Equipping participants with skills to manage crises and conflicts between individuals within organizations and among different organizational units
  • Providing participants with the knowledge and experience necessary to manage crises and risks using information systems
  • Developing participants' behavioral and cognitive skills to effectively manage human behavior and various types of crises.
 

Course Content

Essentials of Crisis Management:

  • The difference between a crisis and a problem.
  • The difference between crisis management and managing in crises.
  • Dimensions and characteristics of a crisis.
  • Types of crises.
  • Methods for diagnosing crises.

Predictive Capabilities for Sensing Crises:

  • The role of early warning systems.
  • Necessary preparations for planning crisis response.
  • The individuals, agencies, and equipment needed for crisis planning.
  • Planning communications before crises occur.

How to Handle Crises:

  • Administrative requirements for dealing with crises.
  • Preparing and training the crisis management team.
  • Pre-authorization of authorities.
  • Planning communications during crises.
  • Using innovative and creative thinking to solve problems.

Lessons Learned After Crises Occur:

  • Evaluating the crisis response (strengths and weaknesses).
  • Additional preparations needed to adjust crisis response strategies.
  • Reports for assessing crisis management methods.
  • The ten commandments of crisis management.
  • An applied laboratory for crisis management and methods for addressing and redirecting crises using innovative thinking.

Course Date

2024-11-11

2025-02-10

2025-05-12

2025-08-11

Course Cost

Note / Price varies according to the selected city

Members NO. : 1
£3800 / Member

Members NO. : 2 - 3
£3040 / Member

Members NO. : + 3
£2356 / Member

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