The British Academy for Training and Development offers a course in Modern Healthcare Leadership, where global healthcare leaders must have expertise in leadership management, healthcare financing and human resource management, to maintain excellence in services and patient care. Therefore, this course is designed to ensure that healthcare leaders have the ability to apply the best global practices in complex institutional management and healthcare leadership. It also aims to develop healthcare-specific skills, methodologies and areas of improvement, designed for hospital staff from senior and executive levels.

Who Should Attend?

• Managers and heads of departments in health facilities.
• Senior nursing officers.
• Supervisors and health supervisors.
• Health workers.
• Health care managers and workers.
• Those who wish to develop their capabilities in this field.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Providing participants with health care management methods and common tools.
• The ability to lead and manage crises in complex organizations while improving best practices for quality and safety.
• Controlling teamwork in health care.
• The ability to manage strategic human resources in the hospital.
• Using technology in hospitals in managing procedures.

• Definition of Leadership in Healthcare
  • The Role of the Leader in the Healthcare Environment
  • The Importance of Leadership in Improving the Quality of Healthcare Services
• Leadership Styles
  • Appropriate Leadership Styles in Healthcare (Transformational, Participatory, Motivational)
  • How to Choose the Right Style According to the Case
• Modern Leadership Strategies
  • The Importance of Innovation and Technology in Healthcare Leadership
  • How to Use Data to Improve Decision Making
• Developing Teams
  • Building Multidisciplinary Teams and Enhancing Collaboration
  • Strategies for Motivating Employees and Enhancing Belonging
• The Concept of Change Management
  • The Importance of Change in Improving Healthcare
  • Change Management Models (Kotter’s 8-Step Process, ADKAR) 
• Applying Change Management
  • How to Plan and Implement Changes Successfully
  • Dealing with Resistance to Change and Motivating Adaptation
• The Importance of Communication
  • The Role of Effective Communication in Improving Relationships Within the Organization
  • Strategies for Communicating with Teams and Patients
• Dealing with Crises
  • Strategies for Communicating During Crises
  • How to Present Information Clearly and Transparently
• Performance Evaluation
  • How to Measure Leadership Performance in Healthcare
  • Key Performance Indicators (KPIs) in the Healthcare Context
• Continuous Improvement Culture
  • Building a Culture of Learning and Development Within the Organization
  • Strategies for Implementing Continuous Improvement Practices