The Integrated Specialist Program in Secretarial Skills, Office Management, and Archiving Using Outlook aims to provide participants with comprehensive training in the essential skills required for successful office administration. Covering secretarial skills, document management, and effective use of Microsoft Outlook, this program is designed for both newcomers and those looking to enhance their existing capabilities.

Participants will engage in interactive discussions, hands-on exercises, and practical case studies to solidify their understanding and application of the skills learned. By the end of the program, attendees will be equipped to perform effectively in a secretarial or office management role and utilize Outlook as a powerful tool for productivity and organization.

This course is ideal for anyone looking to develop their secretarial and office management skills while gaining proficiency in Microsoft Outlook for improved efficiency in their workplace.

• Introduction to Secretarial Skills

  • Overview of secretarial roles and responsibilities
  • Importance of communication skills and professionalism

• Effective Office Management

  • Principles of office management and organization
  • Best practices for managing office supplies and resources

• Document Management and Archiving

  • Techniques for effective document organization and archiving
  • Understanding filing systems and retrieval methods

• Time Management Skills

  • Strategies for prioritizing tasks and managing time effectively
  • Tools for enhancing productivity and efficiency

• Microsoft Outlook Essentials

  • Overview of Outlook features: email, calendar, tasks, and contacts
  • Setting up and managing emails, including folders and rules

• Using Outlook for Office Management

  • Scheduling meetings and appointments efficiently
  • Task management and setting reminders in Outlook

• Archiving Emails and Documents in Outlook

  • Best practices for archiving emails and maintaining a clutter-free inbox
  • Utilizing Outlook's archiving features for document management

• Professional Communication Skills

  • Techniques for effective written and verbal communication
  • Tips for crafting professional emails and correspondence

• Maintaining Confidentiality and Security

  • Understanding the importance of confidentiality in a secretarial role
  • Best practices for securing sensitive information and documents

• Practical Applications and Case Studies

  • Real-world scenarios to apply secretarial and office management skills
  • Group activities to practice using Outlook effectively