Stepping into a managerial role is a significant milestone in your career, and it comes with new responsibilities, challenges, and opportunities. The Leadership and Management Skills for New Managers and Supervisors course, offered by the British Academy for Training and Development, is designed to provide you with the critical skills and knowledge needed to excel in your new position.

This course focuses on the core competencies that are essential for any new manager or supervisor. You will gain practical tools and insights into effective leadership, team management, communication, decision-making, and performance evaluation. This course will help you navigate the complexities of managing people and projects, allowing you to confidently lead your team and contribute to the success of your organization.

Who Should Attend?

• Newly appointed managers and supervisors.
• Team leaders or supervisors.
• Aspiring leaders who aim to take on management responsibilities in the near future.
• Professionals in any industry (e.g., retail, healthcare, finance, technology, etc.).

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Distinguish between leadership and management and identify the core responsibilities of managers and supervisors.
• Communication strategies to motivate and engage employees, resolve conflicts, and improve team collaboration.
• Techniques for building and managing high-performance teams.
• Problem-solving techniques that help to identify the best course of action.
• Time management skills to handle multiple tasks and responsibilities.
• Build leadership presence through confidence, emotional intelligence, and leading by example.
• How to manage and lead teams through change and uncertainty.

Leadership and Management Concepts

• The Difference Between Leadership and Management
  • Understanding the role of leadership and management in the workplace.
  • Key differences between leadership and management tasks.
  • Understanding how leadership impacts organizational performance.
• Different Leadership Styles
  • Reviewing the main leadership styles (autocratic, democratic, and innovative).
  • Selecting the appropriate leadership style for each situation.
  • Enhancing the ability to adapt to different leadership styles.
• Challenges Faced by New Managers
  • Dealing with increased pressures and responsibilities.
  • Facing challenges in building trust with the team.
  • Developing an action plan to overcome initial difficulties.

Team Management and Employee Motivation

• Essentials of Effective Team Management
  • Understanding how to form a successful team.
  • Distributing tasks and ensuring coordination among team members.
  • Building strong relationships within the team.
• Employee Motivation Strategies
  • Identifying factors that motivate employees.
  • Implementing various motivation strategies.
  • The importance of praise and recognition in creating a motivational environment.
• Performance Management and Feedback
  • The importance of feedback in improving performance.
  • How to provide constructive feedback.
  • Techniques for evaluating performance regularly and objectively.

Effective Communication and Emotional Intelligence

• Essentials of Effective Communication
  • Building good listening skills and clear expression.
  • Developing communication between different teams.
  • Handling communication challenges in the workplace.
• The Role of Emotional Intelligence in Leadership
  • Understanding the concept of emotional intelligence and its importance for managers.
  • How to use emotional intelligence in decision-making.
  • Techniques to enhance emotional intelligence when dealing with teams.
• Interacting with Different Personality Types
  • Identifying the personality types of team members.
  • Adapting to the needs of each personality type.
  • Enhancing collaboration between different personality types within the team.

Time Management and Decision Making

• Essentials of Effective Time Management
  • Techniques for prioritizing and organizing time.
  • How to handle multitasking.
  • Practical tools for improving personal efficiency.
• Smart Decision-Making Strategies
  • The decision-making process in leadership situations.
  • Analyzing data and information to make informed decisions.
  • Understanding the impact of decisions on individuals and the team.
• Managing Stress and Daily Challenges
  • Dealing with crises and unexpected challenges.
  • Techniques for controlling personal stress.
  • Enhancing leadership resilience in facing difficult circumstances.

Continuous Development and Building Future Leadership\

• The Importance of Personal and Professional Development for Managers
  • Strategies for continuous learning and leadership skill development.
  • Assessing strengths and weaknesses and identifying areas for improvement.
  • Building a long-term career development plan.
• Achieving Work-Life Balance
  • The importance of work-life balance for managers.
  • Techniques for managing personal life under work pressure.
  • Improving the quality of life while maintaining professional responsibilities.
• Building a Successful Professional Network
  • The importance of networking with other leaders and managers.
  • How to build impactful and supportive professional relationships.
  • Strategies to expand the leadership influence network.