Project Quality Management

Summary

One of the most important features of management in our present era is flexibility. The fast-paced change in all fields makes constancy and failure to study mistakes and learn from them a kind of stagnation that ultimately leads to the organization leaving the arena of competition to the seats of spectators. Hence the importance of the quality department in every institution, as it drives the wheel of continuous improvement. Quality management is a science that has its own principles and rules, and those responsible for its application need study and training at the highest level of competence.
The British Academy for Training and Development offers the “Project Quality Management Course.” This program was designed with the aim of providing participants with the practical and scientific experiences that must be required to work in the field of quality in projects, starting with defining quality standards and policies that will be used to implement those standards, then applying them, measuring them, and trying to Continuously improving it all the time.

Objectives and target group

Who Should Attend?

Those responsible for quality development.
Quality inspectors on projects.
Quality managers in projects.
Directors of project management offices.
Project management office employees.
Graduates of commercial colleges.
Entrepreneurs.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

Introducing participants to the concept of quality and its importance in the context of projects.

Understanding the relationship between quality and project success.

Teaching how to develop a comprehensive quality management plan from the planning stage to delivery.

Providing knowledge on various tools for analyzing and improving quality, such as Six Sigma and Lean.

Applying techniques like root cause analysis, flowcharts, and process mapping.

Understanding international quality standards like ISO 9001 and how to apply them in projects.

Enhancing compliance with global best practices in quality assurance.

Training participants on how to monitor quality during project execution.

Using Key Performance Indicators (KPIs) to measure and analyze project quality.

Teaching participants how to identify and effectively manage risks that could impact quality.

Developing strategies for failure prevention and ensuring quality under adverse conditions.

Enabling participants to implement continuous improvement processes for project quality.

Teaching participants how to overcome quality-related challenges such as time pressures, costs, and internal resistance.

Course Content

Introduction to Quality Management:
- Definition of Quality: What is quality in the context of projects?
- Importance of Quality Management in Projects: How does quality impact project success?
- Principles of Quality Management: Such as customer focus and continuous improvement.
Basic Concepts in Quality Management:
- Types of Quality: Quality in product, process, and performance.
- Key Performance Indicators (KPIs): How to measure and analyze quality performance.
- Risk and Quality Management: The relationship between risk management and quality assurance.
- Project Life Cycle and Quality: How to apply quality management in different project stages (planning, execution, closure).
Quality Management Strategies and Tools:
- How to Develop a Quality Management Plan.
- Analyzing Quality Requirements.
- Six Sigma: Principles and techniques of Six Sigma.
- Lean Management: Lean techniques for process improvement.
- Quality Control and Process Verification.
- Quality Inspection Methods.
- Process Flow Charts.
International Quality Standards and Systems:
- ISO 9001: Global quality standards and how to apply them in projects.
- Leveraging Other Standards: Such as ISO 14001 (Environmental Management) and ISO 45001 (Occupational Health and Safety Management).
- Compliance with International Standards: The role of standards in ensuring quality in projects.
Quality Management Through the Project Life Cycle:
- Quality Planning: Setting quality strategies from the beginning of the project.
- Quality Execution: How to implement quality plans during project execution.
- Quality Monitoring: Performance monitoring techniques and quality assurance across project stages.
- Continuous Improvement: How to improve processes after each stage of the project is completed.
Quality Assurance in Multi-Party Projects:
- Managing Suppliers and Contractors: How to ensure quality in multi-party projects.
- Communication and Collaboration with Different Teams: The role of collaboration in improving quality in multi-team project environments.
- Evaluation and Review: How to effectively assess quality in multi-party projects.
Measuring and Analyzing Quality Results:
- Key Performance Indicators (KPIs): How to identify and measure quality performance indicators.
- Gap Analysis: How to identify and address gaps between required and actual quality.
- Quality Reports: Preparing reports and summaries on the quality level of the project.
Common Challenges in Quality Management in Projects:
- Resistance to Change: How to handle resistance from teams or stakeholders.
- Time and Cost Pressures: How these pressures affect quality and how to manage them.
- Organizational and Cultural Challenges: The impact of the organizational environment on quality application.

Course Date

Course Cost

Note / Price varies according to the selected city

Members NO. : 1

£3800 / Member

Members NO. : 2 - 3

£3040 / Member

Members NO. : + 3

£2356 / Member

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Project Quality Management

Summary

Objectives and target group

Course Content

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Course Cost

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Project Quality Management

Summary

Objectives and target group

Course Content

Course Date

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Related Course

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