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Total Quality Management in Health Services (Advanced Training Courses)


Summary

The British Academy for Training and Development offers a training course in nutrition, food, and public health as part of the public health curriculum developed by the academy according to modern scientific frameworks.

The concept of health means the absence of disease, not merely coexisting with illness without having well-being. Health can be attained either through treatment that restores it through healing and rehabilitation, or by maintaining health for the healthy individuals, which has many advantages and benefits. In other words, health combines an abundance of nutritious food and beverages with a suitable healthy environment, along with a high degree of tranquility and psychological satisfaction.

Objectives and target group

How Participants Will Benefit from Attending the Training Program:

At the end of the course, participants will know:

  • The role of Total Quality Management (TQM) in managing errors.
  • The difference between the traditional management approach, which focuses on inspection and monitoring of production or service processes and correcting what can be fixed, and the TQM approach, which follows a preventive management style that avoids errors through proper performance the first time and every time, making it everyone's responsibility.
  • The role of TQM in improving services or products.
  • How to meet specifications and implement improvements that are characterized by continuity, unlimited scope, and long-term sustainability across the entire organization.
  • The administrative and technical methods that underpin TQM, where the product creator or service provider is the closest and best source, with performance driven by community bodies involving all workforce members and individuals.

This course is aimed at the following target audience:

  • Anyone involved in public health matters, either directly or indirectly, such as:
    • Workers in public health sectors within governmental and non-governmental organizations.
    • Inspectors in pharmaceutical companies and hospitals.
    • College students and health institute students who wish to specialize in epidemiology and public health specifically.

Course Content

Concepts of Accreditation Standards, Quality of Health Services.
Concepts of Administrative Quality Standards.
Concepts of Clinical Care Quality Standards.
Concepts of Technical Quality Standards.
Concepts of Human Quality Standards.

Locations of the Course:
The courses are held in the following countries:
Egypt, Jordan, Malaysia, Turkey, England, France, Italy, Germany, Sweden, Austria, Denmark, as well as Australia and the United States of America.
Courses are offered at times and places suitable for your work and schedule.

Types of Training Program Implementation:

  • Group training in centers affiliated with the academy
  • Individual training
  • Field and practical training according to advanced methods
  • Theoretical training in designated halls within the academy

What Participants Receive from the Training Program:
Upon completion of the course, participants will receive a certificate accredited by the British Academy for Training and Development for attending the mentioned training program.

Note:
We can offer this course at a time and place that is convenient for you.
This course is offered with high-level standards for important individuals. For more information, please contact the team at the British Academy for Training and Development.

Course Date

2024-12-09

2025-03-10

2025-06-09

2025-09-08

Course Cost

Note / Price varies according to the selected city

Members NO. : 1
£4500 / Member

Members NO. : 2 - 3
£3600 / Member

Members NO. : + 3
£2790 / Member

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