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The Impact of Logistics Management on Customer Satisfaction & Added Value


Summary

The Added Value refers to the additional value created during certain stages of production, through marketing. The value added is the result of the contribution of the elements of production in order to increase the value of a particular product. For the production of a commodity, the elements of the product serve a certain price. To be proportional to the cost of that commodity, and can be defined value as the value of the profit from the work of workers, as the profit comes from the value of labor fatigue, if one of the producers raise the price will raise all the price but there is surplus work value, and logistics a large role in the field Achieving added value .

Logistics is defined as the art and science of managing the flow of materials, goods, energy, information and other resources such as products, services and even people from the production area to the consumption area. Therefore, it is difficult or impossible to accomplish any global trade or process any import, export or transfer of raw materials or products, Logistics support works on information gathering, transportation, inventory, storage, and physical processing. It can also be defined as the process of planning, implementing and controlling the flow and storage of essential goods, services and information from a point of We have joined the consumption points in order to satisfy the requirements of the customers.

 

Objectives and target group

This Course is provided for the following Target Audience:

  • Logistics Managers.
  • Executive Coordinators and Material Managers.
  • Warehouse Managers.
  • Supervisors and Distribution Managers.
  • Warehouse and warehouse staff supervisors.
  • Directors and owners of large commercial and industrial companies.
  • General Managers in public and private companies.
  • Directors of internal audit offices in companies.
  • Managers of the audit and audit department in companies.
  • All employees in the field of financial control in companies.
  • All students seeking contemporary approaches in financial auditing and how to detect risks.

How participants will benefit from attending a riskـbased audit course:

At the end of the course, the participants will know:

  • Methods of modern and contemporary financial auditing and its role in building the mechanism of work and directing management.
  • Risks and problems that may be discovered by company managers through the company’s auditors and financial auditors.
  • The great role of financial auditing and the role of internal audit offices in avoiding the company’s financial problems.
  • Disclosing the problems and mistakes of the company’s financial accountants and reviewing the financial reports.

Course Content

  • The concept of logistics.
  • Definition of logistics.
  • Basics of logistics.
  • Types of logistics.
  • Definition of Supply & Support Processes.
  • Inventory definition and significance.
  • Inventory types and timing.
  • Regulatory procedures for inventory.
  • Inventory inventory reports.
  • Overview of materials and inventory management.
  • Importance of Materials Management.
  • Material planning and control.
  • Effective control of materials.
  • Supply Chain Management.
  • Risk and its importance in the business system of companies.
  • The importance of the logistics function in enterprises and institutions.
  • The reasons for the emergence of logistics function in enterprises.
  • The importance and objectives of the logistics.
  • The definition of desktop logistics.
  • Management of logistics services and their relation to the development of the work of companies.
  • Methods of risk assessment.
  • Precautions to be taken for avoiding risks.
  • Relationship between risks and the institution policies and procedures.
  • Reasons for assessing risks and taking the necessary precautions.
  • Methods of certification of risk assessment and necessary precautions.
  • Methods of dealing with some risks resulting from corruption.
  • The proper time to take the necessary precautions.

Course Date

2024-12-02

2025-03-03

2025-06-02

2025-09-01

Course Cost

Note / Price varies according to the selected city

Members NO. : 1
£4800 / Member

Members NO. : 2 - 3
£3840 / Member

Members NO. : + 3
£2976 / Member

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