The British Academy for Training and Development offers this training program titled: "Comprehensive Program for Administrative Development Officers", designed to provide participants with the knowledge and skills required to improve administrative systems, procedures, and organizational performance.

The program covers the main areas required by administrative development officers to assess organizational conditions, identify improvement opportunities, and develop structures and procedures in line with institutional objectives. It also focuses on performance management, workforce planning, competency development, change management, and workplace improvement. The content addresses the use of performance indicators and administrative data to monitor results and support development decisions, together with the review of policies and regulations and the simplification of administrative procedures. The program also examines the impact of digital transformation on administrative processes and service quality. Participants will develop a structured approach to identifying development needs, setting improvement priorities, implementing initiatives, and monitoring their outcomes. This approach helps strengthen organizational efficiency and connects administrative development with both strategic and operational objectives.

Who Should Attend?

• Administrative and organizational development officers and managers in government and private-sector organizations.
• Professionals working in human resources, institutional planning, quality, and organizational excellence departments.
• Department and administrative unit heads responsible for developing procedures and improving performance.
• Managers and supervisors seeking to strengthen their skills in organizational development and change management.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Develop a sound understanding of administrative development concepts and the role of development officers in improving performance.
• Strengthen the ability to analyze organizational structures, procedures, and policies and identify improvement opportunities.
• Understand performance management methods and the design of appropriate indicators for measuring results.
• Develop change management skills and link workforce development with organizational requirements.
• Establish an integrated approach to planning, implementing, and monitoring administrative development initiatives.

• Foundations of Administrative Development and the Development Officer’s Role
  • Understand administrative development and its importance in improving organizational efficiency.
  • Examine the responsibilities of administrative development officers within the organizational structure.
  • Explore the relationship between administrative development, strategic planning, and performance improvement.
• Environmental and Organizational Structure Analysis
  • Analyze the internal environment and identify administrative strengths and weaknesses.
  • Review principles of organizational structure design and allocation of responsibilities and authorities.
  • Examine communication channels, coordination mechanisms, and organizational relationships.

• Administrative Procedures and Policy Development
  • Analyze procedures and identify complexity, duplication, and unnecessary delays.
  • Simplify procedures and redesign administrative workflows.
  • Review policies and regulations according to organizational requirements.
• Performance Management and Measurement Indicators
  • Understand institutional and individual performance management and its link to objectives.
  • Design key performance indicators and monitor organizational results.
  • Use performance results to identify improvement opportunities and support decisions.

• Administrative Development and Human Resources
  • Plan workforce requirements and align them with organizational plans.
  • Identify required competencies and skills and support career development.
  • Understand the role of administrative development in improving productivity and the workplace.
• Change Management and Organizational Development
  • Understand organizational change, its stages, and factors affecting its success.
  • Address resistance to change and strengthen acceptance of development initiatives.
  • Develop change plans and link them with communication and administrative follow-up.

• Process Improvement and Organizational Excellence
  • Understand process improvement principles and efficient use of organizational resources.
  • Identify bottlenecks and reduce unnecessary time, costs, and activities.
  • Link administrative development with quality, organizational excellence, and service improvement.
• Digital Transformation in Administrative Development
  • Examine the impact of digital technologies on administrative processes and procedures.
  • Use administrative systems and data to support monitoring and decision-making.
  • Develop a digital workplace and improve employee and stakeholder experience.

• Planning and Implementing Administrative Development Initiatives
  • Identify development priorities and formulate initiatives according to organizational needs.
  • Prepare implementation plans and define responsibilities, resources, and timelines.
  • Monitor initiatives, measure results, and address implementation barriers.
• Governance and Sustainability in Administrative Development
  • Understand governance principles and their role in clarifying responsibilities and improving decisions.
  • Develop mechanisms for continuous review and updating of systems and procedures.
  • Establish a sustainable approach to administrative development and continuous improvement.