The British Academy for Training and Development offers a specialized training program in Excellence in Strategic Planning, Mapping and Business Efficiency with EFQM Applications. This course aims to equip participants with the essential tools and concepts necessary to achieve institutional excellence using the EFQM model. Institutional success relies on the ability to plan effectively and strategically, ensuring continuous improvement and the achievement of business objectives efficiently.

The course is based on presenting the EFQM model (European Foundation for Quality Management) as a core tool in the development of organizational processes, enhancing competitiveness, and achieving sustainable results. Through this course, participants will gain the ability to integrate excellence principles into their work plans, boosting their capacity to make informed strategic decisions that support sustainable growth within their organizations.

Who Should Attend?

• Senior executives and strategic planning managers.
• Managers of various departments who wish to improve their organization's performance.
• Individuals responsible for implementing quality and institutional excellence systems in organizations.
• Team members involved in strategic planning and mapping.
• Managers and employees in quality and operations departments seeking to implement the EFQM model.
• Professionals in business management who wish to develop their skills in strategic planning and institutional excellence.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Understand and apply the principles of the EFQM model to achieve institutional excellence.
• Enhance the ability to create effective strategic maps that align with organizational goals and maximize efficiency.
• Develop skills in analyzing and evaluating organizational performance using strategic analysis tools.
• Improve the decision-making process based on analytical results.
• Enhance participants' ability to improve business management efficiency using EFQM applications.
• Provide participants with tools to achieve sustainable excellence and boost the competitive capacity of organizations.
• Support the integration of excellence concepts into strategic planning at all levels within an organization.

• Strategic Planning Concept and Its Importance in Organizations

  • Definition of strategic planning and its key objectives.
  • The role of strategic planning in determining the organization's vision.
  • The relationship between strategic planning and institutional excellence.

• The Concept of Institutional Excellence and Its Dimensions

  • Definition of institutional excellence and its goals.
  • Factors contributing to achieving institutional excellence.
  • The importance of institutional excellence in improving performance and innovation.

• EFQM Model for Organizational Excellence

  • An overview of the EFQM model and its main components.
  • The importance of the EFQM model in organizational development.
  • How the EFQM model enhances the effectiveness of performance strategies.

• EFQM Model Principles and Dimensions

  • Focus on results and continuous improvement.
  • Leadership and management based on values.
  • Innovation capability and human resource development.

• EFQM Evaluation Metrics for Excellence

  • Key tools used in evaluation and analysis.
  • How to use outcome and performance metrics.
  • Techniques for improving results based on evaluations.

• Strategies for Improving Organizational Performance

  • Using the EFQM model to identify performance gaps.
  • How to prioritize improvements based on evaluation results.
  • Integrating improvement solutions into business strategies.

• Strategic Mapping and Its Tools

  • The concept of strategic mapping and its objectives.
  • Effective strategic mapping design tools.
  • Using strategic maps to achieve institutional excellence.

• Techniques for Analyzing the Current Situation to Identify Future Strategies

  • Analyzing organizational strengths and weaknesses.
  • Identifying opportunities and challenges in the internal and external environment.
  • How strategic maps support innovation and excellence orientation.

• Reviewing and Developing Strategies Using the EFQM Model

  • The importance of periodic strategy reviews.
  • How to adjust strategies based on evaluation results.
  • Improving adaptability to future changes.

• Performance Measurement Using Key Performance Indicators (KPIs)

  • Identifying appropriate performance indicators for the organization.
  • How to use KPIs to measure progress toward excellence.
  • Quality and result measurement tools using EFQM applications.

• Data Analysis and Strategic Decision Making

  • How to analyze data to guide strategic decisions.
  • Performance evaluation techniques based on data.
  • Using analysis results to improve organizational strategies.

• Achieving Excellence Through Continuous Improvement

  • The importance of continuous improvement in promoting institutional excellence.
  • Continuous improvement strategies using EFQM tools.
  • Integrating a culture of continuous improvement into daily operations.

• Sustainability in Institutional Excellence

  • The concept of sustainability and its role in achieving institutional excellence.
  • Ensuring the sustainability of excellence across all organizational aspects.
  • Connecting excellence strategies with sustainable practices.

• Integrating Excellence into the Organization's Culture

  • The importance of embedding excellence into the organization's culture.
  • How to create a work environment that encourages continuous excellence.
  • Strategies for spreading awareness of excellence values within the organization.

• The Future of EFQM Applications in Business

  • Future trends in EFQM applications.
  • How organizations can benefit from future changes in the EFQM model.
  • The role of innovation in maintaining institutional excellence in the future.