Administrative affairs and organizational development are key pillars that contribute to achieving organizational efficiency and improving institutional performance. In light of the continuous changes in the business environment, it has become essential for institutions to continuously develop their administrative work systems to ensure the achievement of goals with efficiency and effectiveness.

The British Academy for Training and Development offers this training program in "Developing Work Systems in Administrative Affairs and Administrative Development", aiming to equip participants with the knowledge and skills necessary to develop work systems using best practices and modern techniques. During this course, participants will learn how to improve administrative processes, manage change, and implement organizational development strategies to enhance the work environment and achieve institutional goals.

Who Should Attend?

• Department heads and section leaders in both public and private institutions.
• Employees specialized in administrative affairs or human resources.
• Management consultants.
• Mid-level and senior leaders looking to improve institutional performance.
• Individuals interested in improving their administrative skills and maximizing the benefits of work systems in the institutional work environment.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Develop and update administrative work systems in line with environmental and technological changes.
• Analyze and improve administrative processes to ensure efficiency and effectiveness.
• Manage change in the work environment and enhance teams' ability to adapt to challenges.
• Achieve sustainable development in administrative affairs through the application of organizational development methodologies.
• Prepare action plans to develop institutional performance and foster a culture of innovation and creativity in administrative work.

• Concept of Administrative Affairs

  • Definition and objectives of administrative affairs.
  • The importance of administrative affairs in achieving strategic objectives.
  • The relationship between administrative affairs and institutional strategies.
  • The difference between traditional management and organizational development.

• Importance of Organizational Development

  • The role of organizational development in improving institutional performance.
  • The impact of organizational development on institutional growth and business expansion.
  • How organizational development contributes to enhancing work efficiency.

• Components of Modern Administrative Work Systems

  • Structuring administrative processes effectively.
  • Utilizing technology to speed up administrative processes.
  • Improving workflow and clarifying roles and responsibilities.
  • Innovation in administrative work systems to improve institutional performance.

• Analysis of Current Administrative Systems

  • Using performance assessment tools to analyze administrative systems.
  • Identifying strengths and weaknesses in current processes.
  • Analyzing workflow to identify obstacles and opportunities for improvement.

• Performance Evaluation Methods

  • Key Performance Indicators (KPIs) for assessing administrative performance.
  • Analyzing organizational performance against global standards.
  • Using performance reports to support decision-making.

• Continuous Evaluation

  • The importance of continuous review to improve administrative systems.
  • Tools and methods for measuring ongoing performance.
  • How to adapt to environmental and organizational changes to improve performance.

• Designing Organizational Development Strategies

  • How to develop effective strategies for organizational development.
  • Strategic planning to develop administrative systems.
  • Setting short- and long-term goals for improving administrative processes.
  • Using SWOT analysis to identify opportunities for improvement.

• Implementing Organizational Development Strategies

  • Steps to implement the development strategy within the institution.
  • Proper timing and organization for implementing administrative change.
  • Assigning responsibilities to ensure successful strategy implementation.
  • Activating organizational change through a clear action plan.
  • Tools for measuring success in implementing strategies.

• Change Management in Administrative Systems

  • Understanding the fundamentals of change management.
  • Strategies for implementing change within the organization.
  • How to manage employee resistance to change.
  • How to communicate effectively to facilitate the change process.

• Concept of Change Management

  • Defining change management and its importance in administrative systems.
  • Challenges organizations may face when applying change.
  • The role of leadership in facilitating and implementing change.

• Change Management Strategies

  • Successful institutional change strategies.
  • The role of effective communication in supporting change processes.
  • How to involve employees in the change process.

• Dealing with Resistance to Change

  • Psychological and social reasons for resistance to change.
  • Strategies to reduce resistance and enhance acceptance.
  • Activating a culture of change in the work environment.

• Improving the Work Environment

  • The impact of a motivating work environment on administrative performance.
  • Developing the work environment to foster collaboration and creativity.
  • Applying flexible management methods to increase productivity.

• Achieving Organizational Efficiency

  • Methods for improving administrative processes and reducing costs.
  • Improving the use of available resources more effectively.
  • Applying continuous improvement methodologies.

• Achieving Effective Institutional Performance

  • Improving team performance and motivating employees.
  • Developing leadership skills to manage teams effectively.
  • Establishing performance indicators within the work environment.

• The Role of Technology in Improving Administrative Systems

  • Applying electronic management systems to improve administrative processes.
  • Using technology to increase efficiency and integration across departments.
  • Benefits of digital transformation in administrative affairs.

• Tools and Software for Developing Administrative Systems

  • Identifying tools for data analysis and reporting.
  • Using enterprise resource planning (ERP) software.
  • How technology can accelerate decision-making in management.

• Knowledge Management Systems

  • How to apply knowledge management systems in administrative affairs.
  • Leveraging organizational knowledge to improve performance.
  • Developing databases for effective administrative information.