The ultimate goal of all organizations is to provide the ability to meet the requirements of stability, and support their competitiveness, which makes them ultimately able to achieve their plans and succeed in reaching their goals efficiently and accurately.

Managing teams in an innovative way is an exciting and rewarding challenge at the same time, as creativity contributes to enhancing performance and achieving goals in new and innovative ways. Here, the role of the work group leader emerges, which is the basis for instilling the spirit of initiative and developing creativity in his team in any organization or institution, and even making it able to confront the changes and continuous influences that the world is going through.

Who Should Attend?

• Managers of departments, organizations and institutions.
• Managers of administrative, leadership or supervisory positions within the organization.
• Heads of departments or units.
• Every ambitious person who seeks to advance his/her career to the top.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Reasons and methods for developing distinguished thinking among team members.
• Sufficient information about leadership roles that activate the process of administrative excellence.
• The element that represents the governing basis in the process of administrative excellence, which is the human element.
• Skills for building excellence management and making it one of the established skills.

• Why build excellence management?
  • Factors that help excellence management.
  • Fields of achieving excellence.
• How to be a leader and how to build excellence management?
  • The leader and his new role in the age of technology.
  • Creative fields for the leader.
  • The roles required for the governing organizational forces.
  • How does the leader contribute to administrative excellence?
• Excellence and the human element:
  • The human element and its role in excellence.
  • Excellence in the age of technology.
  • The main elements that help increase human resources.
  • How do you measure the ability of human resources to achieve excellence?
• The strategic manager and how to build a culture of excellence:
  • What does the term strategic management mean?
  • What is strategic analysis?
  • The most important information about strategic formulation.
  • The most important skills of an excellence leader:
  • The secrets of an excellence leader.
  • Important skills such as: decision-making - delegation - time management
  • The ideal way to develop organized plans that lead you to excellence.
• Work teams...their nature and importance:
  • How to form and build your team?
  • How do you coordinate and lead the efforts of your team members?
  • How do you make decisions and solve problems?
  • How to improve and develop your team's performance?
  • The impact of work teams on the overall performance of organizations and institutions.
• Results are achieved through individuals:
  • Quantitative procedures for measuring results.
  • Behavioral parts in reaching results.
  • How do you determine work priorities?
  • How do you define competencies and divide authorities?
  • Organizational structure and how to monitor the progress and quality of work.
  • Measuring the success rate of group and individual performance and the percentage of its impact on work relationships.
• How does distinguished management deal with others (the skills required for this)?
  • Acquire communication skills (express - listen - give feedback).
  • Complementary relationships - cross-cutting relationships - hidden relationships (reciprocal relationships)
  • Behavioral and personal dealing skills, which enable you to deal with your colleagues, subordinates and customers.
  • How do you deal with all types of customers? And what are the types of customers?