The New Responsibilities and Skills for the Modern Executive Secretary course is structured to equip executive secretaries with the latest skills and knowledge to meet the demands of a rapidly evolving work environment. As the role of executive secretaries has shifted towards digital management and strategic support, this course provides training in advanced organizational, digital, and communication skills essential for efficient executive support.

Participants will learn how to leverage technology for greater productivity, manage information in a digital format, and communicate effectively across diverse platforms. Through hands-on practice and case studies, trainees will gain insights into problem-solving and adaptability in handling new and varied tasks. By the end of this course, participants will have a robust understanding of the modern executive secretary role, positioning themselves as valuable, proactive assets within their organizations.

This course is ideal for current executive secretaries, administrative assistants, and professionals seeking to elevate their skills in line with the latest trends in executive support. It provides a comprehensive foundation in the modern approaches necessary for high-level, efficient, and impactful administrative support.

Course Objectives:

1. Understand the expanded role and responsibilities of the modern executive secretary.
2. Develop digital proficiency with tools and software for task automation and collaboration.
3. Enhance communication skills to support executives and teams effectively.
4. Gain skills in time and project management for streamlined executive support.
5. Equip participants with decision-support techniques for high-level administrative functions.
6. Foster adaptability and problem-solving skills to handle new tasks.

Target Group:

• Experienced executive secretaries aiming to adapt to modern responsibilities.
• Administrative assistants and support staff looking to expand their roles.
• New professionals in executive support who want to build advanced skills.
• Office managers and administrative professionals aiming for a comprehensive skill set.

• Introduction to the Modern Role of the Executive Secretary

  • Overview of how the executive secretary role has evolved
  • Differences between traditional and modern responsibilities
  • Key qualities and competencies for today’s executive support functions

• Advanced Organizational and Digital Management Skills

  • Techniques for organizing and managing a digital workspace
  • Digital file management, data organization, and cloud storage
  • Ensuring access to resources and quick retrieval of information

• Enhanced Communication and Coordination

  • Mastering email and digital communication for professional interactions
  • Building strong communication channels with executives and teams
  • Strategies for virtual meeting coordination and facilitation

• Digital Tools for Task Automation and Efficiency

  • Introduction to software like Microsoft 365, Google Workspace, and task automation tools
  • Scheduling tools, document collaboration platforms, and digital note-taking applications
  • Techniques for integrating multiple tools for seamless workflows

• Project and Time Management Skills

  • Prioritizing tasks and managing time for high productivity
  • Tools and strategies for project tracking and milestone management
  • Adapting to changing priorities in dynamic work environments

• Executive Decision Support and Strategic Thinking

  • Providing executives with information and analysis for decision-making
  • Supporting strategy development through data preparation and presentation
  • Techniques for presenting concise summaries and actionable recommendations

• Problem Solving and Adaptability in New Tasks

  • Adapting to new responsibilities with a proactive approach
  • Techniques for creative problem-solving in administrative functions
  • Learning how to manage unexpected challenges in executive support

• Ethics and Confidentiality in Modern Executive Roles

  • Ensuring data security and confidentiality with digital tools
  • Upholding ethical standards in handling sensitive information
  • Building trust with executives and stakeholders through discretion

• Professional Development and Continuous Learning

  • Identifying growth opportunities within the administrative profession
  • Setting goals for skill development in modern executive support
  • Leveraging online courses and networks for continuous improvement

• Practical Exercises and Case Studies

  • Real-life scenarios to apply new executive secretarial skills
  • Practical activities for digital organization and task automation
  • Peer feedback sessions to refine communication and project management skills